Matthew Monteleone
Head Of Customer Success & Support at Augment Code
Yucca Valley, California, United States
Summary
👤
Senior🎓
Top SchoolMatthew Monteleone is a seasoned engineering and customer-success leader with 11 years in tech roles spanning hands-on engineering, startup founding, and global management. Currently Head of Customer Success & Support at Augment Code, he previously scaled technical account programs and premium services at MongoDB, blending strategic customer engagement with deep operational know-how. He has a strong track record building and coaching multidisciplinary teams, shipping cloud-native and SaaS solutions, and turning technical complexity into predictable customer outcomes. His background founding and exiting multiple ventures gives him a founder’s instinct for product-market fit and commercially driven engineering. Based in Yucca Valley, CA, he pairs analytical rigor from early research and product roles with practical ops experience running contact centers and high-availability platforms. Notably, his career weaves together enterprise-grade uptime discipline with a passion for empowering innovative technical organizations.
11 years of coding experience
23 years of employment as a software developer
Granite Hills HighPhilosophy, Philosophy at The American University of ParisPolitical Science, Political Science at Queens University of Charlotte
Croatian, Bosnian, Serbian, English
Stackoverflow
410reputation
26kreached
11answers
3questions
Github Skills (60)
docker10
atlas10
mongodb-atlas10
container9
kubernetes9
rancher9
mongodb9
orchestration9
rest-api8
python8
cattle8
spreadsheet8
container-management8
golang8
restful-api8
Programming languages (7)
Github contributions (5)
mgmonteleone/python-atlasapi
Aug 2018 - Jan 2023
python package for MongoDB Atlas Cloud provider
Contributions:37 releases, 9 reviews, 255 commits in 4 years 6 months
pythonprovideratlasmongodb-atlas-cloudcloud-provider
mgmonteleone/memcacher
Jan 2015 - May 2016
Contributions:4 releases, 2 PRs, 31 pushes in 1 year 3 months
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