Matthew Monteleone
Head Of Customer Success & Support at Augment Code
Yucca Valley, California, United States
Summary
👤
Senior🎓
Top SchoolMatthew Monteleone is a seasoned engineering and customer-success leader with 11 years in tech roles spanning hands-on engineering, startup founding, and global management. Currently Head of Customer Success & Support at Augment Code, he previously scaled technical account programs and premium services at MongoDB, blending strategic customer engagement with deep operational know-how. He has a strong track record building and coaching multidisciplinary teams, shipping cloud-native and SaaS solutions, and turning technical complexity into predictable customer outcomes. His background founding and exiting multiple ventures gives him a founder’s instinct for product-market fit and commercially driven engineering. Based in Yucca Valley, CA, he pairs analytical rigor from early research and product roles with practical ops experience running contact centers and high-availability platforms. Notably, his career weaves together enterprise-grade uptime discipline with a passion for empowering innovative technical organizations.
11 years of coding experience
23 years of employment as a software developer
Granite Hills HighPhilosophy, Philosophy at The American University of ParisPolitical Science, Political Science at Queens University of Charlotte
Croatian, Bosnian, Serbian, English
Stackoverflow
410reputation
26kreached
11answers
3questions
Github Skills (56)
atlas10
mongodb-atlas10
python9
rancher9
git-workflow9
docker9
orchestration8
rest-api8
cattle8
kubernetes8
container-management8
agentic8
restful-api8
golang7
spreadsheet7
Programming languages (8)
Github contributions (5)
mgmonteleone/python-atlasapi
Aug 2018 - Nov 2019
python package for MongoDB Atlas Cloud provider
Contributions:5 releases, 27 PRs, 64 pushes in 1 year 2 months
atlasmongodb-atlaspython
mgmonteleone/py-dev-rev
Jan 2026 - Jun 2026
Contributions:6 releases, 25 reviews, 47 PRs in 5 months
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