Matthew Moore
Senior Manager, Global Development Services at Zendesk
Tracy, California, United States
Summary
👤
Senior🎓
Top SchoolMatthew Moore is a seasoned engineering leader with 14 years at Zendesk, now Senior Manager of Global Development Services, who builds and leads distributed teams across four countries to deliver bespoke Zendesk customizations and complex implementations. He combines hands-on web and integration expertise—from JavaScript help center customizations and App Framework development to RESTful API integrations and SSO—with a deep operational background in infrastructure and embedded systems dating back to military and manufacturing roles. Known for rooting out the real problem and designing simple, robust solutions, he guides projects end-to-end so customers never feel abandoned mid-implementation. His career includes cost-saving automation and control system work (e.g., HVAC and data center efficiency projects) and early-career tooling that monitored equipment conditions via PHP/MySQL — a sign of his pragmatic, full-stack mindset. Based in Tracy, CA, he pairs technical craft with customer-centric delivery, mentoring teams to translate complex requirements into reliable, maintainable outcomes.
14 years of coding experience
17 years of employment as a software developer
High School, High School at Lee's Summit High SchoolMission CollegeElectrical, Electronics and Communications Engineering, Electrical, Electronics and Communications Engineering at Electronics Technician Class A School U.S. Navy
Stackoverflow
421reputation
32kreached
6answers
0questions
Github Skills (32)
zendesk9
javascript7
windows7
linux7
react7
html6
macos6
hide6
vue6
overriding6
css6
group-membership6
zendesk-api6
text-editor6
electron6
Programming languages (3)
Github contributions (5)
zendesklabs/hide_forms_on_groups_app
Oct 2013 - Apr 2016
Contributions:13 commits, 2 PRs, 1 push in 2 years 6 months
optionshidesagentgroup-membership
skipjac/Zendesk-Apps
Sep 2012 - Jun 2014
Contributions:70 commits, 2 comments in 1 year 9 months
reactnextjszendeskzendesk-apps
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