Matthew Shaver
Staff Technical Writer at Matthew Shaver Photography
Sterling, Virginia, United States
Summary
👤
Senior🎓
Top SchoolMatthew Shaver is a Staff Technical Writer with 11 years of experience turning complex enterprise mobility and security products into clear, usable guidance for customers and support teams. He progressed from hands-on customer engineering and support into knowledge and content strategy roles at IBM before leading documentation at dbt Labs, blending technical depth with customer empathy. Skilled at coordinating cross-functional teams and external vendors, he designs training, webinars, in-app education, and knowledge-centered service programs that scale worldwide. Outside of tech he runs a professional live-event photography business, demonstrating creative promotion and client relationship skills that inform his user-focused communications. Based in Sterling, VA, he brings a rare mix of field-facing troubleshooting experience and content strategy that shortens time-to-resolution for customers. He’s also a web engineer and music enthusiast who leverages creative problem solving to make technical content more engaging.
11 years of coding experience
10 years of employment as a software developer
Management Information Systems, General, Management Information Systems, General at George Mason University
Github Skills (38)
javascript10
css10
ruby10
html10
nodejs10
web-development10
ruby-on-rails10
react10
math9
codebase9
certification7
menu7
jsonresume6
drawer6
svg5
Programming languages (2)
Github contributions (5)
RazzaFrazza/portfolioBeta
May 2015 - Sep 2015
Contributions:213 pushes, 2 branches in 3 months
RazzaFrazza/portfolio2016
Feb 2016 - Jul 2018
Contributions:66 pushes, 2 branches in 2 years 5 months
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