Matthew Shipman is a senior engineering leader who has spent nearly a decade designing and operating large-scale cloud platforms, most recently transforming Pluralsight’s infrastructure to manage a $15M+ hosting budget while supporting 15+ million users. He combines hands-on sysadmin chops—95% IaC coverage, Kubernetes orchestration for 500+ containers—and strong FinOps discipline that delivered consistent 10% year-over-year cost reductions. A proven incident-ops and observability practitioner, he cut MTTR by 30% through Grafana/New Relic-driven telemetry and SRE practices that sustain 99.9% uptime. Matthew is also an early adopter and pioneer of agentic AI in developer workflows, using AI assistants to accelerate feature delivery and developer productivity. He brings HIPAA/HITRUST compliance experience from healthcare systems to high-throughput microservices environments, marrying security and scale. Based in Massachusetts, he’s the kind of leader who still writes production code—“only when no one is looking”—to stay close to the systems he runs.
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