Summary
Mattia Nocerino is an experienced incident management and IT operations professional with a decade in technology and over six years handling large-scale, mission-critical environments. Currently an Incident Manager at Amazon in Padua, he leads global high-severity responses, coordinates cross-functional communications, and drives post-incident learning to remove customer-impacting risks. His hands-on background as an IT Support Engineer and Technician—plus earlier consultancy and cloud-virtualization work—gives him deep operational insight into networking, system integration, and infrastructure buildouts. A former Google Developer Group lead, he pairs technical competence with community-building and mentorship skills, and is comfortable operating at startup speed within enterprise scale. Known for meticulous documentation and a customer-obsessed approach, he consistently focuses on preventing recurrence as well as resolving immediate issues.
10 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Computer science, Bachelor's degree, Computer science at Università degli Studi di Torino
Senior high school degree, senior high school specializing in science education, Senior high school degree, senior high school specializing in science education at Liceo Scientifico Dante Alighieri
Italian, English