Summary
Mattias Axell is a customer-experience and product leader based in Stockholm with 10+ years of experience shaping SaaS and civic-technology products. As Head of Customer Experience at MetaSolutions AB he has driven double-digit increases in satisfaction and launched training programs that boosted EntryScape usage by 30%, pairing hands-on customer success with strategic advising on metadata and info modeling. He also co-runs Handlingar.se as CTO, focusing on making public documents a public utility and reducing cost-per-request through open, integrated platforms. A social-entrepreneurship-trained facilitator and educator, Mattias blends regenerative systems thinking with practical product delivery to grow technical, human and organizational capacity. He frequently speaks and designs training for adoption and has a track record of turning civic transparency challenges into scalable, user-centered solutions.
10 years of coding experience
4 years of employment as a software developer
Bachelor's degree (B.Sc.) Social Entrepreneurship Innovation Project Management Business Administration and Management General, Bachelor's degree (B.Sc.) Social Entrepreneurship Innovation Project Management Business Administration and Management General at KAOSPILOT