Mau Fournier is a customer-focused technologist with 9 years of experience blending front-end development, technical support, and operations to create elegant, user-centered solutions. Currently a Customer Advocate at Buffer, he has a strong background in debugging web integrations, building internal tools (including a VueJS browser extension), and reducing escalations through clear technical guidance. His career ranges from full-stack and game development to designing onboarding curricula and running company-wide training programs, showing a rare mix of hands-on coding and people-first knowledge transfer. Based in Costa Rica, Mau excels at translating product and support insights into documentation, process improvements, and feature recommendations that improve both customer outcomes and team efficiency. He’s passionate about applying design and technology across industries to craft pleasurable, practical experiences that people actually want to use.
9 years of coding experience
7 years of employment as a software developer
Software Engineering BS Program, Software Engineering BS Program at Universidad Latina de Costa Rica
Contributions:5 releases, 18 commits, 2 PRs in 14 days
puppeteer
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