Mauricio Saenz
Support Escalation Engineer-Azure Linux
San José, Costa Rica
Summary
🤩
Rockstar🎓
Top SchoolMauricio Saenz is a Linux-focused cloud support escalation engineer with over a decade of hands-on experience and three years specializing on Azure Linux at Microsoft. He previously provided deep OS and cloud troubleshooting for Oracle and HPE, resolving complex incidents from filesystem corruption and kernel panics to networking, storage and Kubernetes/container orchestration issues. Comfortable across RHEL, Oracle Linux, Ubuntu and HP-UX, he pairs systems-level debugging with cloud networking, block storage and OCI/Azure platform expertise. He has driven knowledge base creation and product-coordination efforts, translating recurring incidents into durable support guidance. Based in San José, Costa Rica, Mauricio is equally at home debugging boot failures as coordinating cross-team fixes for production cloud environments—an engineer who turns escalations into repeatable operational improvements.
3 years of coding experience
5 years of employment as a software developer
Bachillerato en Ingenieria de Sistemas Computacionales, Ingeniería informática, System Administrator, Bachillerato en Ingenieria de Sistemas Computacionales, Ingeniería informática, System Administrator at Universidad Interamericana de Costa Rica
Github Skills (3)
azure10
microsoft-azure10
microsoft10
Programming languages (1)
Github contributions (5)
msaenzbosupport/azure-docs
Mar 2023 - May 2023
Open source documentation of Microsoft Azure
Contributions:5 pushes in 2 months
azuremicrosoft-azuremicrosoft
CodeNotFoundException/azure-docs
Apr 2023 - May 2023
Open source documentation of Microsoft Azure
Contributions:172 commits in 29 days
azuremicrosoft-azuremicrosoft
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