Summary
Mauro Lucchini is a seasoned SaaS project leader and director with over 18 years of cross-functional experience and 11 years focused on delivering large-scale programs in Financial Services and security SaaS. He has led global core-banking and digital transformation rollouts, managed 100+ person delivery capacities, and rebuilt customer success and professional services functions to drive adoption, efficiency and meaningful cost reductions. As a hands-on program lead at Avaloq and former Head of Professional Services at Appway, he blends technical understanding of enterprise integrations with commercial P&L accountability and partner management. Mauro also advises startups on go-to-market and operational strategy, and has a track record of turning junior teams into high-performing customer-facing groups while establishing company-wide best practices. Based in Ticino, Switzerland, he combines engineering roots and an MBA with practical experience in BPaaS, SaaS migrations and complex vendor ecosystems—often bridging technical delivery and executive stakeholder management.
11 years of coding experience
12 years of employment as a software developer
Accounting/Programming Diploma Ragioneria Programmatore Progetto Mercurio, Accounting/Programming Diploma Ragioneria Programmatore Progetto Mercurio at ITC Maggiolini di Parabiago(MI)
Executive Master of Business Administration (MBA), Executive Master of Business Administration (MBA) at MIP Politecnico di Milano
Executive Education Doing business in China, Executive Education Doing business in China at Tongji University
Engineering License Computer Engineering, Engineering License Computer Engineering at Università degli Studi di Milano-Bicocca
Italian, English, French