Max Ackerman is a results-driven Global Queue Manager and producer with eight years of hands-on technical and operational experience, now coordinating support and workflow at ServiceNow. He blends web development training and front-end experience with a background in digital production for major theme parks, consistently delivering efficiency and stability through creative, outside-the-box problem solving. Max has moved between roles in technical support, web administration, and product-facing development—bringing a rare combination of customer-facing empathy and engineering discipline. His theatre training and event production history inform a collaborative leadership style and an ability to orchestrate complex, time-sensitive initiatives under pressure.
8 years of coding experience
5 years of employment as a software developer
Coding, Web Development, Coding, Web Development at University of Central Florida
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