Max Ballard
Information Technology Manager
Kansas City, Missouri, United States
Summary
👤
Senior🎓
Top SchoolMax Ballard is an Information Technology Manager with nine years of progressive IT experience at Sally Beauty, rising from Service Desk Analyst to lead middleware and management roles. He specializes in automation, application management, and ITIL-aligned operational practices, driving improvements in system efficiency and user satisfaction. Max combines hands-on technical troubleshooting with strategic oversight, having led service desk teams and middleware engineering efforts that bridge day-to-day support and platform reliability. Based in Kansas City, he is known for fostering cross-functional collaboration and continuous improvement within large retail IT environments. An early background in customer-facing retail tech support gives him a practical, user-centered perspective that informs his management decisions.
9 years of coding experience
4 years of employment as a software developer
University of Wyoming
Stackoverflow
951reputation
11kreached
34answers
3questions
Github Skills (59)
countdown9
extjs9
countdown-timer9
deluge8
mindmap8
sequence8
stopwatch8
mermaid8
daemon8
animation7
markdown7
javascript7
timer7
typescript7
video-editing7
Programming languages (8)
Github contributions (5)
ediw8311xht/coding-horror-scraper
Mar 2017 - Mar 2022
Contributions:28 pushes, 2 branches, 4 tags in 4 years 11 months
ediw8311xht/Zero-Word-Replacer
Feb 2019 - Jun 2024
Contributions:8 pushes, 1 branch in 5 years 4 months
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