Max Mclaughlin is an IT support specialist with 12 years of hands-on experience across MSPs, enterprise helpdesks, and web systems, currently supporting IT operations at Pure Lithium Corporation from Somerville, MA. He combines strong customer service and lifecycle management skills with practical front-end and web systems knowledge—having implemented Drupal-based municipal sites, automated document imports with Python, and managed deployments via MDM and Azure DevOps. Max is comfortable troubleshooting everything from endpoints to conference-room AV and has operated 24/7 on-call rotations supporting thousands of devices. His background in Management Information Systems with a computer science minor informs a pragmatic approach to documentation, automation, and cross-team communication. Outside work he brings creativity and persistence to problem solving—he also cooks a mean vegan chili.
12 years of coding experience
3 years of employment as a software developer
Bachelor of Science in Business Administration (B.S.B.A.) Management Information Systems Computer Science minor, Bachelor of Science in Business Administration (B.S.B.A.) Management Information Systems Computer Science minor at Oklahoma State University
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Max Mclaughlin - IT Support Specialist at Pure Lithium Corporation