Max Sánchez
SAP Signavio Global Team Customer Success Business Process Transformation
Heidelberg, Baden-Württemberg, Germany
Summary
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Rockstar🎓
Top SchoolMax Sánchez is a global SaaS executive and customer success leader with 6 years in senior roles at SAP, currently heading SAP Signavio's Global Team for Customer Success and Business Process Transformation. He has led regional and partner strategy across EMEA, Latin America and North, and served in multiple SVP and senior director positions driving go-to-market, sales and transformation for large enterprises and mid-market segments. With a background in systems engineering and an MBA, he combines technical foundations with executive training from MIT Sloan and Harvard Business School to align AI-informed strategy, operations and customer outcomes. Max’s career includes scaling SAP VAR and services organizations in Europe and Latin America, plus hands-on executive education delivery—an uncommon blend of practitioner, teacher and operator. He is based in Heidelberg and known for translating complex process transformation into measurable commercial and customer success metrics.
6 years of coding experience
Master's degree, Marketing Intelligence, Master's degree, Marketing Intelligence at ESIC: Business & Marketing SchoolExecutive Certificate, Artificial Intelligence: Implications for Business Strategy, Executive Certificate, Artificial Intelligence: Implications for Business Strategy at MIT Sloan Executive EducationMaster of Business Administration - MBA, International Marketing & Corporate Finance, Master of Business Administration - MBA, International Marketing & Corporate Finance at Universidad ESANLeadership for Senior Executives Program (LSEP), Leadership for Senior Executives Program (LSEP) at Harvard Business SchoolAdvanced Certificate for Executives (ACE), Management, Innovation and Technology, Advanced Certificate for Executives (ACE), Management, Innovation and Technology at MIT Sloan School of ManagementBachelor of Engineering (B.Eng.), Systems Engineering, Bachelor of Engineering (B.Eng.), Systems Engineering at National University of EngineeringDiploma, Negotiation Mastery, Diploma, Negotiation Mastery at Harvard Business School Executive Education
English, Portuguese, Spanish, German, Italian
Github Skills (47)
buildroot10
python10
mqtt10
garden10
internet-of-things10
asyncio10
iot10
automation10
privacy10
ports10
code-server10
home-assistant10
raspberry-pi10
oauth10
addon10
Programming languages (8)
Github contributions (5)
elcajon-tech/addon-tailscale
Oct 2022 - Feb 2023
Tailscale - Home Assistant Add-ons
Contributions:1 release, 79 commits, 132 PRs in 3 months
add-onsaddonsassistanthacshome-assistant
elcajon-dev/repository-stable
Feb 2021 - Feb 2023
HomeAssistant add-on repository
Contributions:383 commits, 58 PRs, 523 pushes in 2 years
home-assistantaddonhomeassistantaddons
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