Max T is an operations and technology manager with 14 years of experience designing processes and systems that scale physical and digital workflows. Based in Salt Lake City, he has risen through four promotions at Cvent, where he built and led teams, reimagined a technical warehouse relocation, and architected custom operational tooling using FinancialForce alongside integrations with Slack, Smartsheet, and AirWatch. He blends hands-on systems thinking—documenting and improving developer-facing projects like Apache CouchDB docs and contributing backend/DevOps improvements to New Relic’s Node.js agent—with practical warehouse leadership, KPI-driven decision making, and vendor/SLA management. Equally comfortable coaching distributed teams (including a 5-person India office) and implementing device management for mixed mobile fleets, he brings a rare mix of technical fluency and frontline operational empathy. Colleagues describe him as methodical, data-oriented, and unfazed by messy transitions—skills honed from building processes in both event operations and earlier frontline roles.
14 years of coding experience
3 years of employment as a software developer
International Baccalaureate Diploma, 38, International Baccalaureate Diploma, 38 at UWC Mahindra College
Bachelor’s Degree, Arts and Sciences, 3.73, Bachelor’s Degree, Arts and Sciences, 3.73 at Quest University Canada
New Relic Node.js agent code base. Developers are welcome to create pull requests here, please see our contributing guidelines. For New Relic technical support, please go to http://support.newrelic.com.
Role in this project:
Backend & DevOps Engineer
Contributions:109 reviews, 90 commits, 39 PRs in 9 months
Contributions summary:Max primarily contributed to the New Relic Node.js agent codebase by implementing and modifying features related to span event aggregation, including setting limits and reporting supportability metrics. They set a span event limit as a constant within the metrics and span-event-aggregator files, while also converting unit tests to use the tap syntax and adding specific asserts. The changes indicate a focus on improving the agent's functionality and maintainability.
Contributions:3 reviews, 15 commits, 6 PRs in 1 year 1 month
Contributions summary:Max primarily contributed to the CouchDB documentation repository, focusing on improving the clarity and accuracy of the existing documentation. The commits involved revising sections on sharding, including detailed explanations and updates, as well as addressing typos and feedback. The user's work aimed to enhance the usability and comprehensibility of the documentation for CouchDB users.
erlangnetwork-clientjavascriptapachebig-data
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