Summary
Max Taylor is a senior product designer in Portland with eight years of experience crafting developer-facing SaaS products and internal tooling at companies like Honeycomb, Auth0, Best Buy, and Olympus. A former librarian with an MA in Library and Information Science, he pairs deep expertise in information architecture and content strategy with hands-on UX work—redesigning developer docs, quickstarts, and data visualizations to reduce onboarding time and boost engagement. He’s known for systems thinking and rigorous research methods (card sorting, tree tests, content audits) that turn complex developer problems into clear, usable flows and metrics-driven dashboards. Notably, his work has driven large behavioral lifts—doubling DAUs for a developer portal and cutting new-user onboarding time in half—while also advancing accessibility and inclusive language initiatives across organizations.
8 years of coding experience
6 years of employment as a software developer
MA, Library and Information Science, MA, Library and Information Science at Dominican University
UX Academy, User Experience Design, UX Academy, User Experience Design at Designlab
BA, Telecommunications, BA, Telecommunications at Michigan State University