Summary
Maxime Champeau is a Customer Success Manager based in Paris with 11 years of experience helping digital and SMB customers realize value from SaaS and payments platforms. Currently at Adobe, he manages post-sales relationships for Experience Cloud solutions, driving adoption, ROI, and C-level partnerships while coordinating cross-functional teams to improve retention and grow opportunities. Previously at PayPal he owned large portfolios of French-speaking SMB merchants, combining account management, consultative selling and risk-aware support to boost retention and expansion. His background in game localization and customer support gives him a practical edge in multilingual communication, troubleshooting and community engagement. Known for turning technical features into measurable business outcomes, he blends commercial acumen with hands-on operational execution.
11 years of coding experience
1 year of employment as a software developer
Bachelor International Business, International Business, Bachelor International Business, International Business at ISIFA
English, French, Spanish