Maxime Rousseau
Senior After-sales Support Technician at MARSS Group
Riyadh, Riyadh Region, Saudi Arabia
Summary
👤
Senior🎓
Top SchoolMaxime Rousseau is a Senior After-sales Support Technician with nine years of hands-on IT support experience spanning field service, enterprise support, and bespoke freelance consulting. Based in Riyadh, he currently secures high-value maritime and land assets at MARSS Group, bringing practical expertise in integrated sensor surveillance and OSS-driven solutions. His background includes warranty service for custom cloud-provider hardware at Dell EMC, on-site POS and signage support for large customers, and refurbisher logistics—demonstrating a rare blend of hardware diagnostics, Linux tooling, and client-facing coordination. He’s comfortable across the stack from end-user desktops to servers and networking appliances, and routinely collaborates with development teams to triage bugs and inform QA. Fluent in both hands-on repair and operational documentation, Maxime pairs technical troubleshooting with process-minded support that reduces recurring incidents. An interesting thread in his career is sustained cross-sector adaptability—from retail and hospitality deployments to critical infrastructure protection—showing he excels where reliability and rapid field response matter most.
9 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Political Science, Bachelor's degree, Political Science at Université LavalDiplome d'études collégiales, Sciences Humaines - Profile Monde, Diplome d'études collégiales, Sciences Humaines - Profile Monde at CEGEP de Trois-RivieresNatural Sciences, Natural Sciences at Royal Military College of Canada/Collège militaire royal du CanadaHessen International Summer University, Hessen International Summer University at The Philipp University of Marburg
English, French, German
Github Skills (18)
btcpayserver10
docker8
usb7
ghost5
bitcoin5
lightning4
nodejs4
hardware-wallet3
cli3
p2p3
javascript3
cms3
lightning-network3
bitcoin-core3
journalism2
Programming languages (5)
Github contributions (5)
max302/maximerousseau.com
Jan 2020 - Mar 2024
Blog
Contributions:2 PRs, 16 pushes, 1 branch in 4 years 2 months
jekyll
max302/ubnt-accessories
Jul 2020 - Oct 2022
Contributions:2 pushes, 1 branch, 2 comments in 2 years 3 months
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