Summary
Mayank Jaglan is a Software Engineering Manager based in the Greater Seattle Area with over a decade of experience building and scaling distributed systems and analytics products. He leads cross-functional Data, Infrastructure, and UI teams at Qualtrics’ Digital Customer Experience product, operating systems that ingest and process billions of pageview events weekly. His background spans senior engineering and management roles at PayPal, Amazon, Yahoo, and Adobe, giving him deep expertise in cloud (AWS and hybrid), operational excellence, and data governance. Known for combining technical leadership with people development, he focuses on defining ownership, coaching new leads, and improving SLA-driven operations. Mayank pairs academic foundations from Indiana University with hands-on product and infrastructure delivery, and brings a pragmatic, metrics-oriented approach to roadmap and risk management. A detail that sets him apart is his consistent track record of driving both frontend UX and backend scalability in high-throughput customer experience platforms.
11 years of coding experience
11 years of employment as a software developer
Master’s Degree, Master’s Degree at Indiana University Bloomington
Bachelor’s Degree, Bachelor’s Degree at Delhi College of Engineering
Hindi, English