Meaghan Thompson
Senior Manager, ServiceNow at WestJet
Calgary, Alberta, Canada
Summary
🤩
Rockstar🎓
Top SchoolMeaghan Thompson is a senior software operations leader who transforms chaotic processes into scalable systems and ensures teams actually adopt them, currently leading regional operations and AI strategy at PLATO before moving to a Senior Manager, ServiceNow role at WestJet. With six years of formal experience and prior leadership at Automattic supporting platforms used by over a billion people, she blends strategic vision with hands-on quality engineering and continuous improvement. She’s delivered measurable impact—zero voluntary turnover on a global team, a 50K+ beta community, 30% fewer post-launch issues, and helped integrate $250M+ acquisitions—by marrying operational rigor with people-first change management. A former iOS QA and automation contributor to the high-profile WordPress-iOS repo, she brings practical test automation know-how alongside executive-facing strategy. Meaghan is drawn to problems where strategy meets execution, able to brief executives in the morning and coach AI agents in the afternoon.
5 years of coding experience
7 years of employment as a software developer
Certificate , Quality Management - IT, Certificate , Quality Management - IT at NAIT (Northern Alberta Institute of Technology)Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Mount Royal University
Github Skills (8)
xcode10
swift10
ios10
xctest10
testing10
objective-c5
cocoapods4
wordpress3
Programming languages (6)
Github contributions (5)
wordpress-mobile/WordPress-iOS
Sep 2020 - Jul 2021
WordPress for iOS - Official repository
Role in this project:
Mobile Developer (iOS) & QA Engineer / Test Automation Engineer
Mobile Developer (iOS) & QA Engineer / Test Automation EngineerContributions:26 reviews, 20 commits, 10 PRs in 9 months
Contributions summary:Meaghan focused on updating and maintaining the iOS screenshot generation tests for the WordPress iOS application. They made changes to the test suite, including adding and modifying screenshots for different application screens. Furthermore, the user addressed formatting issues and optimized test execution by replacing swipe actions with coordinate taps. They also worked on skipping editor tests and adjusting launch arguments for testing purposes.
cocoapodsobjective-cwordpressswiftios
startuptester/woocommerce-ios
Jun 2020 - Jun 2020
WooCommerce iOS app
Contributions:7 pushes, 1 branch in 9 days
wordpresswoocommerceiosios-app
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