Megan Norris
Customer Success Admin at 7everal Sevices 1 Focus
Toledo, Ohio, United States
Summary
👤
Senior🎓
Top SchoolMegan Norris is a customer success and IT professional with a decade of hands-on experience helping small and mid-sized businesses in the Toledo area modernize their tech and online presence. Currently a Customer Success Admin at Velocity, she progressed through tiered support and senior roles troubleshooting hardware, guiding field technicians, and updating internal processes and documentation. Megan pairs a Computer Science degree with practical IT coordination—preparing workstations, phones, and CRM training—for roles ranging from digital project management to marketing-focused tech support. Known for stepping into leadership when needed (running the call floor and creating procedures), she excels at translating technical issues into clear actions that drive operational improvements for local companies.
10 years of coding experience
Bachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at Wright State UniversityHigh School Diploma, High School Diploma at Troy Christian High School
EnglishGithub contributions (4)
joshuastevenson/ceg-team-practice
Jan 2016 - Jan 2016
Contributions:4 pushes in 5 days
meleno10/letslearnjava
Feb 2016 - Feb 2016
Contributions:2 pushes, 5 branches in 15 days
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