Megi Provencher
VP Of Customer Success at Snowplow
Denver Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolMegi Provencher is a customer success and account management leader with 11 years of experience scaling SaaS teams, driving revenue growth, and turning enterprise relationships into strategic partnerships. Currently VP of Customer Success at Snowplow after senior leadership roles at Quantum Metric, she has a track record of exceeding retention and expansion targets while building high-performing teams. She combines strong commercial instincts—contract negotiation, strategic account planning and revenue expansion—with analytics-driven operations using CRMs and data visualization to optimize performance. Known for crossing functional boundaries, Megi translates product and engineering priorities into measurable customer outcomes. Based in the Denver metro area, she brings a banker’s discipline from early career roles to her modern SaaS playbook, pairing process rigor with growth-focused relationship building.
11 years of coding experience
9 years of employment as a software developer
Bachelor's degree Business Administration Management and Operations, Bachelor's degree Business Administration Management and Operations at Salem State University
English, Albanian, Italian, Spanish
Github Skills (18)
gcode8
iphone7
cnc-controller7
cnc7
3d-printing7
pyqt7
slicer7
python7
qml7
slicing6
3d-printer6
kotlin6
printer6
compose6
home-assistant5
Programming languages (2)
Github contributions (5)
jasonprovencher/gt-fpo
Feb 2016 - Feb 2016
Contributions:2 pushes, 1 branch in 2 days
josepharceneaux/ecs-stuff
Dec 2015 - Feb 2016
Contributions:185 commits in 1 month
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