Senior Technical Support Engineer (Sales Cloud - Developer) at Salesforce
Sydney, New South Wales, Australia
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Summary
🤩
Rockstar
🎓
Top School
Mei Jin is a Senior Technical Support Engineer at Salesforce with 8 years of experience bridging developer tooling, APIs, and customer-facing support for Sales Cloud. She combines deep hands-on expertise in Apex, LWC, REST/SOAP/SOQL/Bulk APIs and Einstein AI with a background building internal automation and web apps (TypeScript/React) at Datadog. Comfortable troubleshooting complex integrations and optimizing workflows, she has a track record of turning product issues into repeatable solutions, dashboards and custom apps that reduce toil. Mei holds a master's in Information Technology and a mathematics degree from UNSW, and brings additional strengths in Python, Zendesk automation and observability integrations. Fluent in English and Chinese, she also has a quiet analytics pedigree from earlier forecasting roles where she automated allocation processes using SQL and VBA.
8 years of coding experience
6 years of employment as a software developer
Top 6% in Mathematics in NSW, Top 6% in Mathematics in NSW at Cumberland High School
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