Melanie Hopper is a content developer and strategist with 10 years’ experience at IBM, specialising in technical content design, developer documentation, and UX-driven content strategy. With a PhD in Theoretical Physics she translates complex technical and scientific concepts into clear, audience-tailored content—from public-facing blogs to developer guides and academic reports. She combines hands-on Agile delivery and scrum leadership with proven process improvements that boost collaboration and quality across globally distributed teams. An experienced qualitative and quantitative researcher, Melanie applies user research and persona-driven design to inform content and workflow decisions. Beyond her technical role she leads accessibility and inclusion initiatives, co-leading IBM’s People with Diverse Abilities group and advocating for chronic illness and disability communities. Her background as an academic tutor and public speaker gives her an uncommon blend of pedagogy, research rigour and practical product-focused communication.
10 years of coding experience
5 years of employment as a software developer
Doctor of Philosophy (Ph.D.), Theoretical and Mathematical Physics, Doctor of Philosophy (Ph.D.), Theoretical and Mathematical Physics at University of Birmingham
High School, High School at Rednock
Master of Science (MSc), engineering mathematics, Master of Science (MSc), engineering mathematics at University of Bristol
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