Melinda Maughan is a data-driven public relations and operations leader with nine years of experience designing scalable processes and leading cross-generational teams to deliver exceptional customer outcomes. At BYU she manages VIP guest experiences for the President’s Office and chairs the Visitor’s Center committee, overseeing operations that serve over 10,000 annual visitors and events for thousands of employees and donors. She scaled a services organization from 50 to 300 customers and grew her team to 40 while maintaining customer satisfaction above 95% through analytics, CRM discipline, and workflow redesign. Known for change management and a strengths-based leadership approach using Gallup StrengthsFinder, she translates qualitative feedback and survey data into actionable improvements and repeatable systems. Outside work she’s an avid Disney fan and can often be found exploring process insights alongside her beagle, Daisy Jane.
9 years of coding experience
13 years of employment as a software developer
Master of Business Administration (MBA), Master of Business Administration (MBA) at Brigham Young University Marriott School of Business
Bachelor’s Degree, History, Bachelor’s Degree, History at Brigham Young University
Hifiasm: a haplotype-resolved assembler for accurate Hifi reads
Contributions:19 comments, 8 issues in 3 years
structural-variationhifibiocondaassemblerresolved
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