Melissa Brown
Owner at Senior Helpers of South Tacoma
Lakewood, Washington, United States
Summary
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SeniorMelissa Brown is an experienced operations and customer success leader who now owns and runs Senior Helpers South Tacoma, applying 20+ years of payments, SaaS, and business leadership experience to deliver compassionate, high-quality home care. She combines deep expertise in payments, PCI compliance, and FINtech-driven product roadmaps with hands-on franchise management—balancing financial, operational, and relationship priorities to drive retention and measurable outcomes. Previously a Senior Director of Customer Success at FrontStream, Melissa led cross-functional initiatives including BIN and portfolio conversions, merchant sales, and large-account partnerships that produced significant savings and revenue growth. Known for pragmatic problem-solving and vendor/ISO management, she has a track record of collaborating with top-tier clients like Costco and translating enterprise-grade process improvements into local service excellence.
12 years of coding experience
Github Skills (2)
des6
utc6
Github contributions (5)
Mel-BR/AI_HW1
Sep 2015 - Sep 2015
Contributions:22 pushes, 1 branch in 18 days
Mel-BR/AI_HW3
Oct 2015 - Nov 2015
Contributions:23 pushes, 1 branch in 14 days
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