Melissa Graham is an Epic Configuration Analyst focused on Patient Access with a decade of hands-on experience across major health systems including Vanderbilt University Medical Center and Cleveland Clinic. She combines clinical insight from years as a medical assistant with program coordination and administrative leadership to streamline patient workflows and drive continuous improvement. Proficient in data analytics and Microsoft Excel, she translates operational needs into configurable Epic solutions that improve access and scheduling efficiency. Melissa holds an associate degree in Healthcare Management from Stark State and is advancing her healthcare administration education at Franklin University. Known for balancing attention to detail with project management skills, she often surfaces process improvements that reduce bottlenecks before they become visible to frontline staff. Based in Barberton, Ohio, she brings a practical, patient-centered perspective to health IT implementation.
10 years of coding experience
Bachelor of Science - BS, Health/Health Care Administration/Management, Bachelor of Science - BS, Health/Health Care Administration/Management at Franklin University
Healthcare Administration, Healthcare Administration at Stark State College
Vera C. Rubin Observatory Documentation for Data Preview 0
Contributions:11 reviews, 29 PRs, 82 pushes in 11 months
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Melissa Graham - Epic Configuration Analyst - Patient Access