Melissa Malpica
Director, Technical Program Delivery Manager, Life Insurance Underwriting & Pre-Policy Issue at Fidelity Investments
Cary, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolMelissa Malpica is a seasoned technical program and product leader with 11 years of experience driving end-to-end delivery of insurance underwriting and consumer-facing digital products. At Fidelity she has led squads and cross-functional programs that achieved dramatic operational gains—automating 60–95% of manual processes and increasing policy issuance by 73%—while also building HIPAA-compliant systems and improving time-to-market. Her background blends hands-on front-end engineering, UX-driven product strategy, and agile transformation across finance, healthcare, and SaaS platforms, enabling her to translate messy requirements into predictable execution. Known for coaching teams and scaling delivery practices, she pairs a designer’s attention to user experience with data-informed product decisions. A creative problem-solver who started in visual effects and marketing, she brings uncommon empathy for users and a knack for turning complex workflows into elegant, automated solutions.
11 years of coding experience
11 years of employment as a software developer
Bachelors, Bachelor of Arts, Bachelors, Bachelor of Arts at The City College of New YorkFront End Engineer, Front End Engineer at The Iron YardOccupational Associates Degree, Digital Animation and Visual Effects, Occupational Associates Degree, Digital Animation and Visual Effects at DAVE School
English
Github Skills (8)
css4
django4
django-rest-framework4
gis3
python3
angular3
postgis2
html2
Programming languages (1)
Github contributions (5)
mema82/WP_Baby
Jan 2015 - Nov 2015
Contributions:4 PRs, 3 pushes, 4 branches in 9 months
custom-wordpress-themewordpresswordpress-themehandscratch
mema82/TheAftermath-II
Sep 2015 - Sep 2015
Contributions:6 PRs, 12 pushes, 4 branches in 10 days
apinode-jsexpressnodejsrest-api
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