Summary
Melissa Moghaddam is a Senior Manager leading Platform AI Agents at ServiceNow with nine years of professional experience and a decade-plus technical background spanning web, mobile, C++ and AI. She combines hands-on front-end expertise (HTML5, CSS3, JavaScript) and mobile app development with deep academic training in AI and machine learning from SDSU, where she focused on genome sequencing and neural network methods. At ServiceNow she progressed from associate developer to senior manager, consistently shipping future-product initiatives and leading kickstart teams that bridge research-grade pattern recognition techniques (GMM, HMM, VQ) to production platforms. Known for pairing pragmatic engineering with algorithmic rigor, she often translates complex ML concepts into usable features for enterprise-scale products. Based in San Diego, she brings a rare mix of legacy systems experience in C++ and modern web/mobile stacks to AI-driven product leadership.
9 years of coding experience
16 years of employment as a software developer
Azad University (IAU)
M.S, Computer Science with emphasis on AI and machine learning, 3.7, M.S, Computer Science with emphasis on AI and machine learning, 3.7 at SDSU