Summary
Melissa Runfeldt is a Sr. Staff Machine Learning Engineer with 11 years of experience building production-grade ML and deep learning systems, currently driving ML initiatives at ServiceNow after founding CueIn. Her background spans research-grade computational neuroscience (PhD, UCSF postdoc) to large-scale product ML at Salesforce, where she shipped multitenant, monitored AI services and vision products for Einstein. She combines rigorous statistical thinking from neural data analysis with pragmatic engineering for model deployment, monitoring, and customer data deep dives. As a founder and AI advisor she bridges ideation to production, mentoring teams and shaping architectures that scale across customers. Notably, her academic work produced open-source tools for neural waveform sorting and hardware-software integrations, reflecting an engineer who codes at both hardware and cloud scales. Based in Austin, she brings a rare mix of neuroscience insight and hands-on ML product leadership.
11 years of coding experience
9 years of employment as a software developer
BS Biology, BS Biology at University of South Florida
Doctor of Philosophy (Ph.D.) Computational Neuroscience, Doctor of Philosophy (Ph.D.) Computational Neuroscience at University of Chicago
Postdoctoral Scholar Auditory Neocortex Information Coding, Postdoctoral Scholar Auditory Neocortex Information Coding at University of California, San Francisco
English, matlab, python, scala, python