Melissa Woolf
Senior Business Systems Analyst at Ferguson
Charlotte, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolMelissa Woolf is a Senior Business Systems Analyst/Developer with 11 years of experience translating complex business needs into scalable workflows and applications, currently driving systems work at Ferguson from Charlotte, NC. She combines deep expertise in ServiceNow, Salesforce (Certified Administrator and Platform App Builder), Power BI reporting, and Agile/SCRUM practices to align technical solutions with long-term business goals. Her background includes cybersecurity-focused analysis at Bank of America and public-sector systems work for Mecklenburg County, giving her a solid grounding in compliance and cross-functional stakeholder management. Melissa pairs SDLC discipline and ITIL best practices with hands-on application development to accelerate decision-making and reduce operational friction. Collected academic training in education and psychology informs her pragmatic, user-centered approach to requirements design and change adoption.
12 years of coding experience
Master’s Degree, Education, Master’s Degree, Education at Florida International UniversityGithub contributions (1)
WebDevBootcamp/WebDevBootcamp.github.io
Sep 2014 - Sep 2014
Contributions:10 commits in 13 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.