Summary
Melvin C is a product manager and IT project support professional with 13 years’ experience focused on human-computer interaction and improving end-user experience across higher education. At the University of Toronto he moved from hands-on educational technology and information systems analysis into product management, blending UX research, heuristic evaluation, prototyping, and client-facing support to deliver clearer, faster, and more accessible solutions. He combines business analysis training and a technical B.S. with practical skills in user studies, training facilitation, and technical documentation to bridge design, development, and operations. Known for pragmatic empathy, Melvin excels at turning complex academic and administrative requirements into intuitive interfaces and actionable project plans.
13 years of coding experience
5 years of employment as a software developer
Certificate in Business Analysis, Certificate in Business Analysis at University of Toronto School of Continuing Studies
Ontario Secondary School Diploma, Ontario Secondary School Diploma at Holy Trinity School
Nanodegree, Nanodegree at Udacity
Bachelor of Science (B.S.), Bachelor of Science (B.S.) at University of California, Irvine
Spanish, Japanese, Chinese, Shanghainese, Chinese, English