Melvin Douglas
Voice Architect (Application Architect)
Miami-Fort Lauderdale Area United States
Summary
👤
Senior🎓
Top SchoolMelvin Douglas is a seasoned Voice Architect with eight years of focused experience designing, migrating, and securing enterprise unified communications and VoIP systems across healthcare, residential services, and military environments. He combines deep Cisco collaboration expertise (CUCM, CUC, UCCX, CUBE, Expressway) with network certifications (CCNP Collaboration, CCNA, VCP6-DCV, multiple CompTIA certs) to deliver reliable, compliant voice infrastructures and automated administration via Python, AXL, CUPI and BAT. Known for leading large migrations—such as moving 70+ remote offices to SIP trunks—and for preventative health checks that reduce incidents, he pairs hands-on troubleshooting with escalation management and vendor collaboration. A former Army network manager who deployed thousands of secure VoIP devices, he brings disciplined project execution, rapid learning, and a talent for converting complex telephony requirements into practical, auditable solutions.
8 years of coding experience
15 years of employment as a software developer
25B Information Technology, 25B Information Technology at U.S. Army Advanced Individual Training for Information Systems Operator-AnalystH.S. Diploma, H.S. Diploma at John I Leonard High SchoolBachelor of Science Network Operations and Security, Bachelor of Science Network Operations and Security at Western Governors University
English
Github Skills (11)
lan9
detector8
wifi8
mac-address7
connected6
ids6
security5
adminlte5
network4
intrusion-detection4
dnsmasq3
Programming languages (1)
Github contributions (5)
dougie23fresh/nixos_config
Dec 2023 - Mar 2025
Contributions:750 pushes, 1 branch in 1 year 3 months
dougie23fresh/CiscoAXL
Jan 2019 - Apr 2021
Contributions:8 commits, 7 pushes in 2 years 3 months
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