Melvin Santana
Room Division Assistant Manager at Hard Rock Hotel & Casino Punta Cana
La Altagracia, Dominican Republic
Summary
👤
Senior🎓
Top SchoolMelvin Santana is a hospitality operations leader with nine years of progressive experience managing rooms, reservations, and front-office teams at large resort properties, currently serving as Rooms Division Assistant Manager at Hard Rock Hotel & Casino Punta Cana. He blends deep operational expertise—inventory and overbooking control, revenue and yield management, and cross-department coordination—with hands-on team building and guest recovery skills honed across 1,882-room and other high-capacity hotels. Melvin’s background includes formal training to lead every rooms division function (from housekeeping and butlers to internal transport), enabling him to troubleshoot complex service and operational challenges quickly. Unusually for a hotel executive, he is also pursuing software engineering studies and maintains a frontend developer interest in HTML, CSS and JavaScript, signaling a knack for digital tools and process automation. This combination of large-scale operational leadership and emerging technical fluency positions him to drive both service excellence and technology-enabled improvements in guest experience.
8 years of coding experience
17 years of employment as a software developer
Bachiller técnico mención hoteleria y turismo, Hotel, Motel, and Restaurant Management, Bachiller técnico mención hoteleria y turismo, Hotel, Motel, and Restaurant Management at Politécnico Liliam BayonaIngeniero, Computer Software Engineering, Ingeniero, Computer Software Engineering at Universidad del Caribe, Dominican Republic
Spanish, English, French
Github Skills (17)
shortcode9
css8
taxonomies8
responsive8
eloquent7
wordpress7
php-application7
backend7
html7
php6
mvc6
laravel6
composer5
corcel5
wordpress-plugin3
Programming languages (3)
Github contributions (5)
melvinsantanac/sitio-en-construccion
Mar 2018 - Apr 2022
Esta es una plantilla para poner sitios web en mantenimiento
Contributions:21 commits, 34 PRs, 40 pushes in 4 years 2 months
cssmantenimientoplantillaresponsive
melvinsantanac/devStack-html-css-js
Apr 2022 - Apr 2023
Contributions:8 pushes, 7 branches in 11 months
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