Summary
Mendy Groesen is an experienced MSP-focused technology leader and founder with over a decade of hands-on experience transforming IT support into proactive, user-centered experiences. As Interim CEO of MSPGeek and founder of Rising Tide Consulting Group, he blends community-driven leadership with practical automation engineering to coach MSPs and scale technical operations. Previously CTO and Director of Technical Services at IntelliComp, he has deep expertise in service delivery, tooling selection, and troubleshooting best practices. A long-time MSPGeek community admin, he pairs mentorship and teaching with a knack for simplifying complex problems into repeatable processes that improve team capability and client satisfaction. Based in Randallstown, MD, Mendy is known for turning support stereotypes into empowering customer journeys while building communities that help peers rise together.
10 years of coding experience
14 years of employment as a software developer