Summary
Michael Ali is a Senior ServiceNow Developer with over eight years of enterprise ITSM experience and five-plus years focused on ServiceNow architecture, implementation, and administration. He has implemented CMDBs, complex change orchestration, and integrations across JDBC, REST/SOAP, MID Server and SaaS platforms while bridging web front-ends (HTML/CSS/JS) with Java/J2EE and database backends (Oracle, SQL Server). Comfortable in Agile environments, he designs reusable architectures, automations and deployment processes that reduce manual work and improve service delivery. His background spans healthcare, manufacturing, retail and consulting engagements, giving him a knack for translating domain-specific requirements into scalable ServiceNow solutions. Based in New York and running a small software firm, he pairs hands-on development (including Python) with client-facing training and technical leadership.
8 years of coding experience
8 years of employment as a software developer
Kingsborough Community College
English