Michael B
Forward Deployed Engineer at Salesforce
United Kingdom
Summary
👤
Senior🎓
Top SchoolMichael B is a Forward Deployed Engineer with 11 years of experience designing scalable Salesforce solutions and operational programs that reduce friction across large support organizations. At Salesforce he has led initiatives that saved over 400 engineer-days per month by combining Generative AI, Slack, and Salesforce integrations to streamline support workflows for a 5,000+ engineer organization. Previously a Senior TAM, he grew strategic accounts from $2M to $20M+ by advising on architecture, performance and large-data integrations for Fortune 500 customers. He has hands-on experience implementing KYC/AML automation in Financial Services and running process-mining and automation programs to uncover and fix systemic inefficiencies. Colleagues describe him as equally comfortable presenting to senior leaders and building performant applications that shift operating models (e.g., tiered to swarming). Based in the UK and trained in Emerging Technologies at QUT, he blends product-minded engineering with change leadership to deliver measurable operational impact.
11 years of coding experience
11 years of employment as a software developer
BIT, Emerging Technologies, BIT, Emerging Technologies at QUT (Queensland University of Technology)
Github Skills (16)
python9
usenet9
api8
salesforce8
mysql8
postgresql8
api-client7
rest-api6
rest6
jellyfin2
utm1
apc1
indexer1
openvpn1
vpn1
Programming languages (3)
Github contributions (5)
brookesy2/packageGen
Mar 2015 - Mar 2015
Contributions:11 commits, 10 pushes, 1 branch in 10 days
brookesy2/pynab
Sep 2017 - Sep 2017
Contributions:3 commits, 10 pushes, 4 branches in 1 day
pythoncompliantusenetnewznabpostgresql
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