Michael Baum is a Help Desk Analyst with eight years of hands-on IT experience and a lifelong passion for technology rooted in New Castle, Pennsylvania. Currently supporting end users at All Lines Technology while pursuing an Associate's in Information Technology at Pittsburgh Technical College, he combines practical troubleshooting skills with customer-facing experience from retail roles. Michael brings a creative edge from freelance photography and music projects, which sharpen his attention to detail and problem-solving under pressure. Known for steady, service-oriented support and clear communication, he’s building toward a formal resume and deeper technical credentials to expand into systems and network administration.
8 years of coding experience
Associate's degree, Information Technology, Sophomore, Associate's degree, Information Technology, Sophomore at Pittsburgh Technical College
Contributions:2 PRs, 2 pushes, 3 branches in 1 day
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Michael Baum - Help Desk Analyst at All Lines Technology