Michael Billau

Customer Operations Engineer

Durham, North Carolina, United States
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Summary

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Senior
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Top School
Michael Billau is a Customer Operations Engineer with 13 years’ experience bridging software engineering, customer support, and open-source contributions from Durham, NC. At Cloudera he helps customers operate large-scale big data stacks—Apache Spark, YARN, Docker, and Kubernetes—while his earlier IBM roles spanned hybrid mobile frameworks, developer tooling, and customer-facing product feedback. He contributed to the widely used Apache Cordova Android platform, fixing navigation bugs and enhancing the notification/prompt APIs, reflecting a practical focus on reliability and UX in cross-platform apps. Passionate about networking and environmentalism, he combines deep technical troubleshooting with an eye for sustainable, market-driven solutions. Notably, his career blends hands-on development, customer advocacy, and open-source impact—making him effective at turning complex operational issues into production-ready fixes.
code13 years of coding experience
job6 years of employment as a software developer
bookUniversity of Michigan
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Github Skills (7)

mobile10
javas10
android10
cordova10
java10
javascript9
debugging9

Programming languages (6)

JavaCSSJavaScriptObjective-CHTMLSwift

Github contributions (5)

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apache/cordova-android

Feb 2013 - Sep 2014

Apache Cordova Android
Role in this project:
userMobile Developer (Android)
Contributions:6 commits in 1 year 6 months
Contributions summary:Michael primarily contributed to the Android platform implementation of Apache Cordova. Their work focused on fixing bugs related to the back button navigation, ensuring graceful app exits, and addressing potential null pointer exceptions. They also added functionality to the notification API, specifically incorporating a prompt dialog with text input and customizable button options. Furthermore, the user made improvements to the prompt dialog by adding the ability to set default text.
androidapache-cordovacordovajavanodejs
mbillau/cordova-cli

Jan 2017 - Jan 2017

Contributions:1 push in 1 day
objective-ccordovaapache-cordovajavascriptapache
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