Summary
Michael Burgess is an IT Systems Team Lead with over 30 years of broad IT experience and a decade in formal leadership roles, currently managing multiple district IT offices for the Georgia Department of Transportation. He combines hands-on systems and network expertise—from Microsoft server and Office 365 migrations to Cisco networking and telephony—with proven project and vendor coordination skills, having led statewide tool migrations like Remedy to ServiceNow and SCCM implementations. Known for customer-focused support, he has repeatedly driven large branch refreshes, hardware rollouts and complex desktop migrations while mentoring junior technicians and contractors. His background spans government, finance, aerospace and manufacturing, and includes building business systems and custom software earlier in his career, reflecting both operational depth and a pragmatic, cross-disciplinary perspective.
10 years of coding experience
25 years of employment as a software developer
Associates, Information Systems, Associates, Information Systems at Dekalb Technical Institute