Technical Support Engineer at Choctaw Casinos & Resorts
Bonham, Texas, United States
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Summary
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Senior
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Michael Butt is a pragmatic Technical Support Engineer with 11 years of hands-on IT experience and over five years focused on supporting diverse software and hardware environments in hospitality and tribal operations. Currently providing in-depth gaming systems support at Choctaw Casinos & Resorts, he pairs technical troubleshooting with patient, people-first communication and a passion for knowledge sharing. His background spans frontline roles from IT technician to specialist, giving him a practical understanding of infrastructure, endpoint support, and operational continuity. Based in Bonham, Texas, he values clean cable management as much as clear documentation—an indicator of the attention to detail he brings to both hardware racks and helpdesk workflows.
11 years of coding experience
Associate of Science - AS, Computer Science, Associate of Science - AS, Computer Science at Grayson College
Cloud Analytics helps defenders detect attacks to their cloud infrastructure by developing behavioral analytics for cloud platforms as well as a blueprint for how others can create and use cloud analytics effectively.
Contributions:24 commits, 2 PRs, 1 push in 6 months
research into a toolset that converts STIX to Suricata rules, sends the alerts to ELK, and displays in the web UI
Contributions:11 PRs, 10 pushes, 10 branches in 3 years 7 months
stixweb-uidisplayselkcti
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Michael Butt - Technical Support Engineer at Choctaw Casinos & Resorts