Michael Cao
Technical Account Manager at Axon
Seattle, Washington, United States
Summary
👤
Senior🎓
Top SchoolMichael Cao is a Technical Account Manager with a decade of experience shipping customer-facing software and scaling product adoption across healthcare, enterprise, and startup environments. He’s led Conversational AI and multilingual patient experience programs at Epic that touch 10M+ patients and helped deploy SMS-based platforms used by hundreds of organizations, pairing hands-on TypeScript/C# skills with deep customer empathy. As a co-founder and former COO of a web3 gaming startup, he engineered a zero-paid growth strategy that drove 30K+ users and $500K+ in launch value within 24 hours. Prior roles at EY and CarMax show his ability to translate complex requirements into scalable HR and workforce systems, while his open-source contributions (including tooling for Discord bots and multi-language Hacktoberfest examples) reflect a continued engineering curiosity. Based in Seattle, he combines technical fluency, product instinct, and operational rigor to help teams ship meaningful, high-impact solutions.
10 years of coding experience
4 years of employment as a software developer
Franklin Regional Senior High SchoolPenn State UniversityBachelor's degree Information Sciences and Technology, Bachelor's degree Information Sciences and Technology at Penn State College of Information Sciences and Technology
English, Chinese
Github Skills (24)
timers10
javascript10
python10
discord-js10
fest10
command-line-interface10
java10
javas10
discord-bot10
command-line10
command-line-tool10
nodejs10
npm9
csharp9
dotnet-core9
Programming languages (13)
Github contributions (5)
mcao/hacktoberfest-2019
Oct 2018 - Oct 2019
An easy way to get your 5 pull requests for Hacktoberfest done!
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:581 commits, 357 PRs, 359 pushes in 1 year 1 month
Contributions summary:Michael made contributions by creating "Hello, World!" programs in various languages and environments, suggesting a focus on demonstrating basic code functionality across different technologies. They introduced Javascript, Python, Java, C#, and others. The commits involve merging branches, indicating contributions to a larger project. The user also added scripts using SQL, C++, Lua, Pascal, Ruby, assembly, HTML, and other different languages.
pythonfirst-timersappwritepull-requestspull-request
DarkoPendragon/discord.js-musicbot-addon
Nov 2017 - Oct 2018
This DOES NOT WORK any more. This repo only serves as an archive for is anyone wants to pickup my work. You may still join the discord however.
Role in this project:Back-end Developer
Back-end DeveloperContributions:19 commits, 2 PRs, 2 comments in 11 months
Contributions summary:Michael primarily contributed to the functionality of a Discord music bot. They focused on refining the bot's behavior, particularly in areas such as user permissions, command execution, and queue management. The commits also include fixing command-related issues and refining error handling. Several changes relate to the "now playing" command and the display of song information within the Discord interface.
discordbotpickupdiscord-botyoutube
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.