Summary
Michael Carley is a senior analytics leader with eight years of focused experience driving data-informed strategy and operational improvements for T-Mobile’s Care organization. He leads teams that translate complex data into executive-ready recommendations, specializing in goal-setting, customer base management, and care insights. Earlier roles at the USPTO and Department of Justice honed his econometric and large-scale data processing skills—ranging from survival and probit regressions to parallelized big-data bootstrapping and SQL extraction. Proficient in R, ArcGIS, Python, SAS and policy analysis, he blends technical depth with a clear talent for presenting actionable findings to stakeholders. Based in Issaquah, he pairs a top-tier Economics degree from Virginia Tech (3.93 GPA) with a pragmatic penchant for turning analytical research into measurable operational outcomes. An intellectually curious analyst, he even maintains academic ties to acoustics research through his GitHub activity, reflecting a broader interest in applied science beyond telecom.
8 years of coding experience
9 years of employment as a software developer
Virginia Tech