TN Strategic Technology Solutions - Workstation Support Specialist
Chickamauga, Georgia, United States
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Summary
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Senior
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Michael Caruso is an experienced IT professional with nine years focused on workstation and network support, currently serving as a Workstation Support Specialist for Tennessee Strategic Technology Solutions. He brings a strong military-tech background—trained as an Information Systems Operator-Analyst and Systems Integrator for the U.S. Army Reserve—combining disciplined operational support with hands-on systems administration, help desk, and hardware repair expertise. Michael has managed full lifecycle PC and server administration across Windows and legacy Novell environments, handled Level 1–3 support escalations, and implemented backup and disaster recovery practices. Comfortable training users and teammates, he pairs excellent documentation and communication skills with practical experience in network tuning, security, and device maintenance. Based in Chickamauga, GA, he blends public-sector stability and military rigor with a continual appetite for new technologies and on-the-job training.
9 years of coding experience
9 years of employment as a software developer
Diploma, Networking Specialist, 3.4, Diploma, Networking Specialist, 3.4 at Georgia Northwestern Technical College
AAS, Computer Informations Systems, AAS, Computer Informations Systems at Phillips Junior College
Certificate, Information Systems Analyst, Certificate, Information Systems Analyst at Computer Science School Fort Gordon GA
Certificate, Certificate at Primary Leadership Development Fort Benning GA
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Michael Caruso - TN Strategic Technology Solutions - Workstation Support Specialist