Summary
Michael Coughlin is a Principal Product Manager with 15 years of programming experience and a decade of project leadership, currently driving product and delivery improvements at EBSCO Information Services. He has led large, cross-functional initiatives—most notably a $2.3M effort to onboard the Library of Congress and a remediation program for 8,000 on-prem servers to enable AWS migration—while reducing feature delivery timelines from 100 days to under two weeks. Comfortable in regulated and data-heavy domains (financial services, healthcare, insurance, publishing), he blends hands-on technical insight with SAFe and Lean practices to reset troubled projects and improve visibility and prioritization across teams of 80–100 engineers. A pragmatic solutions architect and relentless process improver, he champions ATDD, value stream mapping, and decentralized decision-making to turn complex operational challenges into sustainable outcomes. Based in Beverly, MA, he pairs a developer’s eye for pixel-perfect UIs with a product manager’s focus on measurable business value.
8 years of coding experience
9 years of employment as a software developer
Suffolk University