Michaël Emica
Customer Success Manager at Contentsquare
France
Summary
👤
Senior🎓
Top SchoolMichaël Emica is a data-driven Customer Success Manager with 12 years of experience blending hands-on operations, BI and growth strategy across B2B and B2C environments. He has led cross-functional strategic projects at Meetic—reporting to the executive committee on international growth, competition and diversification—while building data culture, reporting tools and processes that supported €130M+ turnover. Comfortable on the front line, he combines negotiation and team leadership with practical CRM/BI expertise developed at Solocal and Contentsquare, where he optimized portfolios, adoption and performance tracking. An entrepreneur at heart, he co-founded a consumer insights startup that generated significant revenue and a 15k tester community, and he has contributed back-end improvements to open-source e-commerce tooling (Thelia). Known for turning messy data into operational leverage, he excels at connecting daily ops improvements to long-term business moves.
12 years of coding experience
9 years of employment as a software developer
Master's degree, Marketing Strategy, Master's degree, Marketing Strategy at INSEECBachelor of Economy, Sales and Marketing, Bachelor of Economy, Sales and Marketing at IAE Lille
French, English, Spanish
Github Skills (6)
php10
symfony10
symfony-ux10
mysql9
ecommerce9
phpunit8
Programming languages (4)
Github contributions (5)
thelia/thelia
Dec 2013 - Jun 2015
Thelia is an open source tool for creating e-business websites and managing online content. Repo containing the new major version (v2)
Role in this project:
Back-end Developer
Back-end DeveloperContributions:64 commits, 11 PRs, 6 comments in 1 year 6 months
Contributions summary:Michaël's contributions primarily focused on back-end modifications, including adding modules to content and folder editing pages, and optimizing filter management for AJAX use. They also made changes to the coupon management system by updating templates and addressing structure uniformity, and fixed issues with read URLs. Moreover, the user integrated a translator into form text strings and controllers to improve code maintainability.
cmsmysqlecommercephpe-commerce
mespeche/thelia
Feb 2015 - Jul 2015
Contributions:101 pushes, 8 branches in 5 months
cmsecommercephptheliasymfony
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