Summary
Michael Fagan is a Senior Business Consultant in the Ontario Public Service with 12 years of experience blending user experience, applications development, and public-sector program leadership. He progressed from hands-on roles—software design and product work at Microsoft and A9, to senior UX and applications developer positions—into strategic consulting for government leadership, giving him a rare mix of technical fluency and policy-facing delivery. Michael also founded community-focused ventures like Clothing Repairathon and Waste Nothing, showing a practical commitment to sustainability and civic engagement beyond his day job. He teaches and mentors informally (former instructor at Bitmaker Labs) and has repeatedly translated complex data and product problems into actionable specifications and prototypes. Based in Toronto and educated at the University of Waterloo, he pairs entrepreneurial curiosity with institutional experience to help teams ship user-centered public services. An interesting detail: his career has alternated between shipping web-scale search and mapping features early on and later focusing on service design and waste-reduction community initiatives, reflecting both technical depth and social purpose.
12 years of coding experience
11 years of employment as a software developer
Thornlea Secondary School
BSc, Science and Business, BSc, Science and Business at University of Waterloo