Michael Falgien
Technical Lead, Product Support at Upstart
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolMichael Falgien is a technical lead and product support engineer with eight years of experience delivering reliable, customer-facing systems from San Francisco. At Upstart and previously Modal, he has combined hands-on engineering, QA leadership, and people management to reduce incident response times and improve customer retention for strategic accounts. He excels at bridging product, sales, and vendors—translating business requirements into APIs, integrations, and reports (including a Looker self-service reporting initiative). His background in software engineering and linguistics fuels a practical interest in NLP and data-driven tooling, evidenced by a past project ingesting and parsing research texts into a searchable meteorite database. Colleagues rely on him for end-to-end ownership: design, coding, testing, deployment, and post-release support. He pairs entrepreneurial creativity with disciplined project management to keep complex releases smooth for hundreds of customers.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (B.A.), Linguistics, Bachelor of Arts (B.A.), Linguistics at UCSCBachelor of Science (B.S.), Software Engineering, 3.67, Bachelor of Science (B.S.), Software Engineering, 3.67 at Arizona State UniversitySan Diego State University
Italian
Github Skills (3)
meteorite9
iron6
database3
Programming languages (2)
Github contributions (5)
mfalgien/mfalgien.github.io
Jul 2019 - Aug 2019
Contributions:2 PRs, 16 pushes, 2 branches in 16 days
kenbonilla/kfbonill_review
Apr 2018 - Apr 2018
Contributions:3 PRs, 3 pushes in 1 day
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