Connectivity & Service Manager at ARPU Telecommunication Services (ARPU+)
Egypt
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Summary
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Rockstar
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Michael Farouk is a Connectivity & Service Manager with over 15 years of hands-on experience designing and operating high-availability SMS and SMPP platforms across the MENA region. He has led end-to-end SMS gateway projects using Kannel, built the underlying Linux-based infrastructure (RedHat/CentOS/Ubuntu), and defined hardware and capacity requirements for bank-grade OTP and A2P services. Michael combines network/NOC expertise with platform engineering—deploying HA, load balancing, monitoring (ICINGA) and reporting (ELK/Kibana) stacks—to keep large-scale messaging services resilient and auditable. He has a track record of cost-conscious architecture and vendor/operator integration, managing SMPP connections with operators and aggregators worldwide. Beyond operations, he mentors and allocates engineering resources, driving tooling that ties technical metrics to business invoicing and SLA validation. Based in Egypt, he’s equally comfortable racking and configuring servers as he is architecting carrier-grade messaging solutions.
4 years of coding experience
3 years of employment as a software developer
Bachelor of Commerce, Business Administration, Bachelor of Commerce, Business Administration at Ain Shams University
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Michael Farouk - Connectivity & Service Manager at ARPU Telecommunication Services (ARPU+)