Summary
Michael Humphreys is a CompTIA A+ certified IT professional and student based in Cincinnati with over a decade of hands-on technical and customer-facing experience. He has spent years troubleshooting complex data extraction and support workflows for automotive clients at CDK Global and continues to deliver IT services through Robert Half Technology. A proven supervisor and mentor, Michael has led large crews on demanding projects and brings nearly a decade of quality assurance management to every engagement. He combines strong interpersonal skills with the ability to translate technical issues for non-technical stakeholders, making him effective in high-pressure, service-oriented environments. In addition to formal IT training from Per Scholas, his background in environmental science gives him a pragmatic, systems-oriented approach to problem solving.
11 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Environmental Science, Bachelor's degree, Environmental Science at Maryville University of Saint Louis
Certificate of completion , IT, Certificate of completion , IT at Per Scholas
Certificate of Completion , CmpTIA A+, Certificate of Completion , CmpTIA A+ at Per Scholas Cincinnati, Ohio