Technical Support Engineer at Experis/Manpower Group
Sanford, Florida, United States
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Summary
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Michael Justman is a Technical Support Engineer with 11 years of hands-on experience bridging military IT discipline and enterprise customer support. Trained as an Information Systems Specialist in the US Army, he has managed LANs and secured communications before transitioning to high-volume technical support roles at JPMorgan Chase, Concentrix, and Microsoft-facing support through Experis/Manpower Group. He combines deep troubleshooting skills with strong customer-facing soft skills honed at America’s largest bank and while supporting complex, mission-critical enterprise environments. Based in Sanford, Florida, Michael is known for staying curious and continuously learning new technologies to improve operational reliability. Less obvious: his background blends structured military processes with large-scale corporate incident handling, making him effective at both procedure-driven and ambiguous problem resolution. He excels at translating technical details into clear guidance for stakeholders across technical and nontechnical teams.
11 years of coding experience
2 years of employment as a software developer
Information Systems Specialist (25B) Program (6 months), Information Systems Specialist (25B) Program (6 months) at US Army, Advanced Individual Training
Contributions:6 releases, 24 commits, 4 PRs in 5 years 1 month
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Michael Justman - Technical Support Engineer at Experis/Manpower Group